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Company : driver hire glasgow
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| Company Name: | driver hire glasgow | |||||
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| Industry Sectors | Sales | |||||
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| Job Title | Sales Rental Agent | |||||
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| Job Ref | thdsra | |||||
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| Salary | £12000 to £13500 per annum | |||||
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| Position Type | Permanent | |||||
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| Country | United Kingdom | |||||
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| Region | Scotland | |||||
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| County | Glasgow | |||||
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| Post Code | G51 3 | |||||
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| Job Description: | ||
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| � Be the first point of contact for customers over the phone and face to face� Take over customers effectively from Branch Manager who �handover� customers� Where necessary, drive vehicles to and from delivery and collection locations (age subject to insurance)� Ensure front desk is manned at all times � work with colleagues to ensure breaks are on a rotation basis� Follow up and communicate with all colleagues and customers in the coordination of delivery/collection of vehicles � Take accountability for personal or daily / business objectives which have been set by Branch Manager� Lead by example, creating positive professional atmosphere in the branch� Wear uniforms at all times. Ensure personal standards are appropriate at all times � Prepare, maintain and file all relevant paperwork in relation to hiring / off hiring and upkeep of vehicles� Carry out daily Fleet Utilisation report before lunchtime� Contact customers & complete MOT report (weekly)� Contact customers, send road tax and update confirmations (monthly)� Follow process of reporting damaged vehicles to workshop� Use of manual diary for delivery and collection of vehicles� Follow process for warranty issues/ claims on new vehicles, passing to workshop� Update records, activity logs and databases against agreed objectives � Maintain customer contact and be aware of opportunity to increase sales e.g additional drivers etc� Follow up on yesterday�s enquiries to help branch bring on new business� Check emails / fax for potential new bookings� Liaise with sales representatives accordingly � Carry out daily fuel audit � cross refer fuel dispensed with fuel invoiced� To prepare and maintain any banking that is required on a daily basis � Appropriate use of in-house systems (currently ProHire) | ||