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Company : driver hire glasgow
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| Company Name: | driver hire glasgow | |||||
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| Industry Sectors | Sales | |||||
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| Job Title | Branch Manager | |||||
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| Job Ref | thdbm | |||||
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| Salary | £20000 to £25000 per annum | |||||
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| Position Type | Permanent | |||||
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| Country | United Kingdom | |||||
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| Region | Scotland | |||||
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| County | Lanarkshire | |||||
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| Town | Glasgow | |||||
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| Post Code | G51 3QE | |||||
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| Job Description: | ||
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| Ensure smooth running of busy hire desk Point of contact for complex queries / customer complaints Interact with every customer. �Hand over� customers effectively where appropriate� Where necessary, drive vehicles to and from delivery and collection locations� In advance, Plan business day around tasks, financial objectives and customer requirements. Daily team talks with all team between 8-9am setting objectives to achieve plan. � Ensure staff breaks & sufficient cover in all areas. Set objectives and follow up accordingly. � Hands on manage both rental agents and vehicle checkers� Take accountability for achieving own objectives, setting and supporting staff in achieving theirs� Lead by example, creating positive professional atmosphere in the branch� Monthly reviews - prepare in advance for personal review and carry out staff reviews setting objectives � Ensure all vehicles are roadworthy and comply with legislation� Carry out Health and Safety monthly audits in the branch� Carry out weekly and daily duties as detailed in BM checklist � Maintain customer contact and increase sales� Liaise weekly with sales representative � Ensure all vehicles are ready to rent as quickly as possible � liaise daily with workshop� Maximise utilisation where possible� Pass all warranty issues and claims on new vehicles on the fleet � Deal with all accident damage and insurance claim recharges� Pass all invoices, ensuring all prices are correct and discounts given where appropriate� Month end reports submitted on time | ||